Customer Service The foundation of Aqualla Brassware is built on customer service. We carry all items in our warehouse available for next day dispatch to our valued customer base. We stock spares for all products in-house and have a locally based team to support all aspects of our business. To demonstrate our commitment to our customers, we offer a 12 year warranty on all of our taps and showers, and a 5 year warranty on all of our towel warmers and mirrors. Full warranty details can be viewed here. With the ripple effect of COVID-19, global supply chain has been heavily disrupted, resulting in stock shortages across every industry. Read our response to the global supply chain crisis here.