With 14 years experience managing and developing 2 of the largest brands in the bathroom industry, Steven formed Aqualla in 2011. This followed on from 18 months intensive market and design research. Good quality products and an unparalleled customer service are the foundations Steven has set for the company to be built on.
Company Sales Director
Noel has a wealth of sales experience in the bathroom industry, working with a distributor for 10 years and an industry major for the last 8. Noel is well equipped to develop one of the fastest growing brands throughout Ireland and later into the UK.
Area Sales Manager – N.I
Stuart’s role has been diverse and instrumental in the growth of the Aqualla brand. His can-do attitude meant that he was involved in many aspects of the business, including a focus on QC, product development and stock management. Today, Stuart is responsible for N.I. account customers, ensuring consistency in delivering high standards of service.
UK Sales Director
Pete has been in the KBB industry for 18 years with 15 in the bathroom sector. He brings a wealth of experience to Aqualla gained from running his own area, managing teams and introducing new products to the market. Pete’s focus is to introduce and develop the Aqualla brand in the UK.
Area Sales Manager – ROI
Padraig joined Aqualla in September 2018, bringing his many years experience in the Bathroom and Healthcare industries to the team. His genuine passion and dedication for customer service is evident in everything he does, aligning him perfectly with Aqualla’s Customer focused ethos.
Jade has been with Aqualla for 4 years, in which time she has built a wealth of experience not only on the Administration side of the business but an extensive understanding of products. With a determination to offer the best possible customer service and knowledge on all departments in Aqualla, Jade is perfectly suited to the role of Aqualla Sales Co-Ordinator; a role that was recently created to ensure the function between our internal and external sales staff is seamless, to deliver the best possible service to our customers.
Patrick’s attention to detail, product knowledge, and can-do attitude make him an integral part of Aqualla’s Technical Support Team. With many years’ experience in managing and organising in all areas of logistics, product displays and aftersales, Patrick’s skills are an essential part of our service commitment.
Gillian joined Aqualla in 2014 to support the growing demands of the accounts department, and is now the Company Accountant. She is responsible for the day to day running of the accounts department as well as the preparation of monthly and financial accounts, payroll, HMRC reporting and other accounting duties for management. Having been involved for over 30 years in various accountancy roles, Gillian brings a knowledge gained by her experience within both industry and private sector positions.
With over a decade of experience in warehousing and global logistics, Jonny leads by example to ensure the smooth running of the Aqualla store. With an eye for detail, Jonny takes great pride in finding solutions when faced with challenges and knowing the customer is satisfied when receiving their order.
Liam joined Aqualla in 2017 having worked previously in the transport business with Trans-globe Express. His experience in logistics and stock handling, coupled with his sincere dedication to customer satisfaction, has proven Liam to be an invaluable asset to the Aqualla team.
Donna’s role as Customer Administrator includes many aspects, although all revolve around delivering customer service. After several years working in a retail showroom environment in the bathroom sector, Donna knows the importance of communication and customer care. Donna’s positivity, can-do attitude and friendly personality, fit well with Aqualla’s ethos and customer focus.
Karen brings many years of experience from a credit control background, allowing her to support Gillian with accounts receivable. Karen is responsible for statement and invoice procedures, ensuring a smooth, prompt and efficient credit control service for the business.
Luke spent many summers helping in the warehouse while working part-time and studying music, and now he joins the team in a full time role. His experience in customer service, sales and stock management allow him to understand the importance of the order picking and goods out process. Luke’s calm and cheerful demeanour make him a perfect addition to the Aqualla team.
Andrew is the latest addition to the warehouse team, supporting Jonny, Liam, and Luke to ensure the highest levels of service within the goods out department.
With many years of experience in the bathroom industry, Andrew’s approach to work is efficient, organised and customer-orientated.
Andrew’s sense of humor and a ‘can-do’ attitude are a perfect fit for the culture of Aqualla.
Andrew joined the team in early 2020 to work within the technical support department. Coming from a career in the motor parts industry, Andrew has a technically minded, hands-on approach to work and thrives on the variety of the role. Being able to provide a solution to any customer query is a driving factor in Andrew’s work ethic.
With an upbeat, friendly personality and genuine desire to provide excellent customer service, Andrew has settled with ease into the Aqualla team.
Julianna is responsible for all things Marketing related at Aqualla, joining us with a wealth of knowledge and experienced gained in our sector over the last 14 years, working with one of the largest plumbing and heating merchants in Northern Ireland.
Accounts Assistant & Credit Control
With a background in accounts and experience within the retail sector, Sarah understands the importance of accuracy, attention to detail and good communication. Joining the team in 2019, Sarah’s skillset, coupled with her friendly and outgoing personality, make her a great addition to the team.
Having worked in customer-facing roles in the public sector since the age of 16, Scott has developed an excellent skill set for providing high-quality customer service. Since joining Aqualla in February 2020, Scott’s friendly personality, positive attitude, and organised approach to work have allowed him to integrate quickly and efficiently into the Sales Administration team.
With 10 years’ experience in customer service, warehousing, and stock control, David has been a welcomed addition to the team since joining in November 2019.
His experience, focus, and positive work ethic have proven him to be a natural fit within the overall culture at Aqualla.
Research & Development Manager
Having over 20 years experience in the Semiconductor Industry, trained in electrics, electronics, pneumatics, hydraulics, instrumentation and control systems, mechanical systems and computer systems, Trevor brings a wealth of experience to the business. His background and skillset in equipment engineering, process engineering and service management are of huge benefit to the team and our future product portfolio.
Kevan has 14 years experience as a fully qualified Plumbing and Heating engineer who has been installing and advising on Aqualla products since the business began. His practical thinking, expertise and passion for quality fittings, perfectly complements Trevor’s engineering background, making him an excellent addition to our R&D team. Kevan’s high standards and problem solving skills ensure that we can offer our customer the best possible solutions.
Area Sales Manager – South East England
Responsible for the support and development of customers in South East England, Mike joined Team Aqualla in May 2019. Mike has almost 20 years of experience gained in the Bathroom and Kitchen Industry, including representing industry-leading brands. His calm and focused approach to business is perfectly suited to the culture within Aqualla, making him a great addition to the team.
Jade joined the Aqualla Team in the role of Sales Administrator, to support the growing demand on this department resulting from continued growth of the brand. Jade is highly organised, with strong interpersonal skills developed through 7 years’ experience working face to face with the general public in a client support role. With a positive attitude and friendly manner, Jade will fit well with the culture in Aqualla.